Privacy Policy

1. Overview

7ikot operates as a premium online casino and sports betting platform serving Filipino players across the Philippines. In the course of providing our services — which include slots, live dealer casino games, bingo, e-sabong, and sports betting — we necessarily collect and process certain personal information about our players.

We take that responsibility seriously. This Privacy Policy is designed to be clear and direct about what information we collect, how we use it, who we may share it with, and what rights you have over your own data. We do not sell your personal information to third parties for marketing purposes. We do not share your data beyond what is necessary to operate the platform, comply with legal obligations, and protect the integrity of our services.

This policy applies to all personal data collected via the 7ikot website, mobile web application, customer support channels, and any other interaction you have with 7ikot as a registered or prospective player.

2. Data Controller

For the purposes of this Privacy Policy, 7ikot is the data controller responsible for your personal information. All data protection queries, requests, and complaints should be directed to our support team using the contact details provided in Section 14 of this policy.

7ikot operates in alignment with PAGCOR regulations and applicable Philippine data protection frameworks, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

3. Personal Data We Collect

Depending on how you interact with the 7ikot platform, we may collect the following categories of personal data:

3.1 Identity Data:

• Full legal name as it appears on government-issued identification.
• Date of birth (required for age verification — 7ikot is strictly for players 21 years and older).
• Government-issued ID numbers (e.g., Philippine passport, driver's license, PhilSys ID, UMID) — collected during KYC verification only.
• Photograph or selfie, where required as part of identity verification.

3.2 Contact Data:

• Email address (used for account communications, verification, and support).
• Mobile number (used for OTP verification and account security).
• Residential address (collected during KYC verification and required for certain withdrawal methods).

3.3 Financial Data:

• GCash or PayMaya account reference (for payment processing — we do not store full GCash credentials).
• Bank account details (e.g., BPI, BDO, Metrobank) provided for withdrawal processing.
• Transaction history including deposit amounts, withdrawal requests, and wager records.

3.4 Technical & Usage Data:

• IP address and approximate geographic location.
• Device type, operating system, and browser information.
• Session duration, pages visited, and navigation paths within the platform.
• Game activity logs including titles played, bet sizes, and session timestamps.

3.5 Responsible Gaming Data:

• Deposit limit settings, loss limit configurations, and cooling-off or self-exclusion requests you have submitted.
• Any voluntary disclosures made to our responsible gaming team regarding gambling behaviour or concerns.

3.6 Communications Data:

• Content of live chat sessions, support emails, and other written communications with 7ikot staff.
• Preferences stated in relation to marketing communications (opt-in or opt-out status).

4. How We Collect Your Data

7ikot collects personal data through the following channels:

• Direct registration: Information you provide when creating your 7ikot account, including name, email, mobile number, and date of birth.
• KYC verification: Identity documents and address proof submitted when completing account verification prior to withdrawal.
• Payment processing: Financial data provided when making deposits or requesting withdrawals via GCash, PayMaya, BPI, BDO, or Metrobank.
• Platform usage: Automatically collected technical and usage data as you navigate and play on the 7ikot platform.
• Cookies and similar technologies: Session cookies, analytics cookies, and preference cookies as described in Section 10.
• Customer support interactions: Information you provide when contacting 7ikot via live chat, email, or other support channels.
• Third-party verification services: Where 7ikot uses third-party identity verification providers to assist with KYC compliance.

5. Purposes of Processing

7ikot processes your personal data for the following purposes:

• Account creation and management: To register, verify, and maintain your 7ikot player account.
• Identity and age verification: To confirm that you are at least 21 years of age and meet all eligibility requirements under our Terms & Conditions.
• Payment processing: To process deposits and withdrawals in PHP via your chosen payment method.
• Game delivery: To deliver casino games, live dealer streams, bingo, e-sabong, and sports betting services to your device.
• Anti-fraud and security: To detect and prevent fraudulent account activity, multi-accounting, money laundering, and other prohibited conduct.
• Regulatory compliance: To comply with PAGCOR requirements, the Data Privacy Act of 2012, and any other applicable Philippine laws.
• Responsible gaming: To administer deposit limits, loss limits, cooling-off periods, self-exclusion requests, and other responsible gaming tools.
• Customer support: To respond to your queries, resolve disputes, and provide assistance via live chat and email.
• Platform improvement: To analyse usage patterns, test new features, and improve the overall 7ikot player experience.
• Marketing communications: To send promotional emails, bonus notifications, and platform updates — only where you have opted in to receive such communications.

6. Legal Basis for Processing

7ikot processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to register your account, verify your identity, process payments, and deliver the services you have requested.
• Legal obligation: Processing required to comply with PAGCOR regulations, anti-money laundering laws, and other applicable Philippine legal requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming purposes where these interests are not overridden by your privacy rights.
• Consent: Processing for optional marketing communications, where your explicit opt-in consent has been obtained. You may withdraw this consent at any time by contacting support or updating your account preferences.

7. Sharing of Personal Data

7ikot does not sell your personal data. We may share your data with the following categories of third parties only to the extent necessary:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers — solely to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification services used to assist with regulatory compliance.
• Game providers: Software providers (such as JILI and PG Soft) who supply the games on the 7ikot platform may receive limited technical session data to deliver their games.
• Regulatory authorities: PAGCOR and other Philippine government authorities, where disclosure is required by law or by a valid legal process.
• Professional advisors: Legal counsel, auditors, and other professional advisors, where disclosure is necessary and subject to appropriate confidentiality obligations.

All third-party service providers who receive your personal data are required to process it only for the specific purpose for which it was shared and in accordance with applicable data protection laws.

8. Data Retention

7ikot retains your personal data for as long as your account is active and for a reasonable period thereafter to comply with our legal, regulatory, and contractual obligations.

Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, as required under applicable anti-money laundering regulations.
• KYC documents are retained for the duration of your account and for five (5) years thereafter.
• Customer support communications are retained for three (3) years from the date of each interaction.
• Marketing preference records are retained until you withdraw your consent or request erasure.

When data is no longer required for its stated purpose and no legal obligation requires its retention, 7ikot will securely delete or anonymise it.

9. Security Measures

7ikot implements technical and organisational security measures proportionate to the sensitivity of the data we hold. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 7ikot platform.
• Encryption of sensitive data fields (including financial account references and identity document data) at rest.
• Role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular security assessments and vulnerability monitoring of platform infrastructure.
• Segregation of player funds from operational accounts.

While 7ikot takes reasonable steps to protect your data, no internet transmission or electronic storage system is entirely secure. You are responsible for maintaining the confidentiality of your own account credentials.

10. Cookies & Tracking Technologies

7ikot uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies we use are:

• Essential cookies: Required for core platform functionality, including maintaining your logged-in session and remembering your account preferences. These cannot be disabled.
• Analytics cookies: Used to understand how players navigate the platform, which games are most popular, and where technical issues occur. Data collected is aggregated and anonymised where possible.
• Preference cookies: Used to remember your language preferences, display settings, and other optional customisations.

You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect platform functionality. 7ikot does not use cookies to track your activity on third-party websites.

11. Your Data Rights

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights in relation to your personal data held by 7ikot:

• Right to be informed: The right to know what personal data 7ikot holds about you and how it is processed — which this Privacy Policy addresses.
• Right of access: The right to request a copy of the personal data 7ikot holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for its original purpose and no legal retention obligation applies.
• Right to object: The right to object to processing of your data for marketing purposes at any time.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to raise a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within thirty (30) calendar days.

12. Minors

The 7ikot platform is strictly for individuals who are at least 21 years of age. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been submitted by a person under 21, we will immediately suspend the associated account and delete the data in question. If you believe a minor has registered on the 7ikot platform, please notify us at [email protected] immediately.

13. Changes to This Policy

7ikot reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform services, or applicable legal requirements. Material updates will be communicated to registered players via email or on-platform notification prior to taking effect. The date at the bottom of this page will always reflect when the policy was most recently updated. Your continued use of the 7ikot platform following notification of changes constitutes your acknowledgement of the updated policy.

14. Contact Us

For any privacy-related queries, data access requests, or concerns about how 7ikot handles your personal data, please reach out through the following channels:

• Data Privacy Queries: [email protected]
• Responsible Gaming: [email protected]
• Live Chat: Available via the 7ikot platform dashboard, 6AM–2AM PHT daily. Tagalog and English support available.

We are committed to addressing your concerns promptly and transparently. All verified data rights requests will be responded to within thirty (30) calendar days of receipt.